We are proactively monitoring, managing, and supporting your physical, virtual servers, and hosting services. This includes;

• Unlimited IT Support in Perth, managed and taken care of anytime
• Proactively monitoring 24/7 to address issues before they become detrimental to your business operations.
• Reports and audits are carried regularly to ensure optimal operation and performance. 
• Server operating systems software is regularly updated to ensure they protected and secure.
• Our backup solutions consist of onsite ( in-office) and offsite (data center) to ensure your business data is protected and available when you need it most.
• Business domain name management (businessname.com.au).
• Support of in-house file sharing, file protection cloud-based solutions.

How soon can you resume business operations after a natural disaster? What is the financial impact to your business if one or more critical systems are offline? With our managed IT services, we do much more than taking a copy of your data store.

• Automated backup onsite and offsite solutions.
• Ability to continue using your Windows or Mac system from a virtualised environment, in the cause of hardware failure or theft.
• Peace of mind and insurance.
• Protection from Ransomware.
• Protection against natural disasters.
• Simple, smart and effective.

Cloud E Systems are highly valued and recognised for being Cisco Certified Network Professionals in Perth.

We provide Managed IT Support and maintenance for a wide range of networking setups including LAN, wireless, firewall, content filtering, VPNs, SD-WAN. This includes:

• Switch management to expand port density connectivity to your endpoint devices.
• Router management to segment traffic and separate Wide Area Network (WAN) from the Local Area Network (LAN).
• Firewall management to protect the business office network from the public internet. 
• Internet service provider liaison. We do the talking for you.

No business is 100% protected from threats; that's why part of our managed IT services involves monitoring and protecting your business through enterprise-grade solutions that consist of:

• Firewalls
• Endpoint protection (Antivirus) 
• E-mail Filtering and Anti-spam solutions 
• URL & Content filtering
• Machine learning & Artificial Intelligence solutions
• User education

The way you collaborate has changed. Working from home is very common in today's office environments. Our objective is to keep you connected to the world through:

• Video conference services and solutions.
• VoIP services and solutions.
• Messaging and communication platforms.

We provide monitoring, maintenance, and software for your workstations to minimise downtime.

• Ensuring workstations, notebooks and mobile devices always available to reduce productivity downtime.
• Patching and frequent updates to ensure protection.
• Enterprise-grade endpoint security (Antivirus, Anti-Spam).
• Resource monitoring to identify abnormal and malicious behaviour.
• Regular automated cleaning to ensure workstations are optimised and operating optimally. 

We are based here in Perth, Western Australia between 9:00am and 5:00pm AWST (Australian Western Standard Time).

• Access to highly qualified Engineers with over 13 years’ experience providing managed IT support.
• Engineers who speak plain “English” and they will know you by name!
• All service or incident tickets are logged and responded to an agreed SLA time frame.
• Unlimited Technical Support.
• Troubleshooting of user experienced issues.